Your Career At Platinum Cruising

Image Credit : The Frames Retreats, SA

Join Our Growing FirstClass Team

FirstClass.com.au is a luxury travel agency specialising in high-end and premium travel itineraries and holiday packages worldwide. We are a passionate, dedicated, fun and supportive team where you will work with some of Australia’s best industry sales people, luxury suppliers and reputable trade partners. Join us in our commitment to remain the top independent agency in Australia.

Our business is recovering from Covid and we are expanding our team in the Parramatta and Sydney CBD offices and are looking for some talented travel professionals to join our award-winning team.

What We Offer

You can expect to receive cutting-edge training to develop your skillset as a salesperson and travel specialist, with support to grow yourself personally and professionally in line with the company. We promote an inclusive, flexible and balanced workplace where evolving opportunities for our staff play an essential role in the day-to-day operation of the company. We offer a competitive salary package, with flexible work options across our offices or the opportunity to work from home after your training period, as well as performance-based bonuses. We encourage team participation in exclusive sales incentives and you’ll get the opportunity to travel on luxury famil in partnership with our extended trade family. You can also expect to take part in our in-house rewards and staff-building which includes restaurant meals, sales bonuses, team cruises and more.

Who are we looking for?

The Company
FirstClass.com.au is an awarding winning online retail travel agency that specialises in luxury travel. Travel is bouncing back and we are rebuilding our team to service our established VIP database.

The Role
Organising first/business class flights, high-end cruises and accommodation for discerning clientele from first point of contact through to travel and beyond.

Maintain and manage the travel arrangements of returning clients with a focus on building an ongoing relationship.

Skills and Experience:
We are looking for a results driven sales person with great customer service skills who is passionate about travel and familiar with a variety of luxury air, cruise and land products.
• 1 year’s experience in travel sales, retail preferred
• Excellent English, both written and oral
• Solid organisational skills
• Strong attention to detail
• Amadeus preferred

Why Join FirstClass.com.au?
• We love celebrating our wins, and we win often! Cruises, team dinners, gold class movies, etc.
• Work at any of our fun and inclusive offices in Sydney or Parramatta – After your initial training period at our Parramatta office, you can work at any of our offices in Sydney or even from home.
• Join a company with a real focus on training and development – You can expect to receive cutting edge training to develop your skill-set as a salesperson and travel specialist, with support to grow yourself personally and professionally in line with the company.
• Forget weekend work or staying late – We truly promote an inclusive, flexible and balanced workplace with evolving opportunities for our staff. Monday to Friday only, and if you’re in the office past 5:30, we’ll tell you to go home!
• Excellent above award rates – Base salary of $50,000-$65,000 plus bonuses plus super
• We encourage team participation in exclusive sales incentives and you’ll get the opportunity to travel on luxury educational trips in partnership with our extended trade family.
• You can also expect to take part in our in-house rewards and staff-building which includes restaurant meals, sales bonuses, team cruises and more.

To be considered for this opportunity please forward your CV and cover letter stating briefly:
– Two reasons why you are interested in this role
– Two reasons why you should be hired
– Outlining experience working in the retail travel environment and any experience working towards targets/KPIs)

We look forward to hearing from you.

apply-now

The Company
FirstClass.com.au is a reputable, award-winning, luxury travel agency established in 2003. We cater for high-end, discerning travellers creating worldwide, tailor-made holiday itineraries and leisure holiday packages.

The Role
We are looking for a competent, dedicated and well-organised Product Coordinator to load and manage product updates and source and load airfares and handle any enhancements of our website’s high-end travel products in WordPress. You will also assist the marketing team in sourcing new products for luxury travellers.

Skills & Experience:
• Excellent grasp of the English language
• Fine attention to detail
• Superb organisational skills

Preferred skills:
• Previous experience in a similar role, in the travel industry
• Experience with WordPress
• Previous experience with Photoshop
• Previous experience with Tramada an advantage
• Basic HTML knowledge

Why Join FirstClass.com.au?
• Training in word press content management
• Training in luxury travel product
• Open communication with management and the travel team
• A dynamic technologically advanced company which embraces new challenges and constant innovation
• A group of motivated, result driven, fun loving high achievers to work with
• Lots of opportunities to explore the world in style
• Scope for career advancement in various fields of your choice
• Full time or part time employment. (you must be able to work minimum four days a week, hours can be flexible)
• A competitive salary
• Based in the Parramatta office with the option to work in the Sydney CBD office and on occasion from home down the track.

To be considered for the role of Product Coordinator, please forward your resume along with a cover letter stating briefly:
• Your previous experience in the travel industry and in particular with product loading or coordination
• Relevant experience with Photoshop (if any) and any previous GDS/CRS system experience
• Your greatest career achievement

We look forward to hearing from you! You must be an Australian Permanent Resident with working rights to apply for this position.

apply-now

The Company
FirstClass.com.au is a reputable, award-winning, luxury travel agency established in 2003. We cater for high-end, discerning travellers creating worldwide, tailor-made holiday itineraries and leisure holiday packages.

Skills & Experience:
• Proven experience leading a sales team in retail travel
• Highly experienced in retail travel consulting for minimum 2 years
• Passionate about travel and providing high-end service to luxury travellers
• Highly motivated and result-driven
• Well-organised, efficient, with meticulous attention to details
• Proficient in the English language both written and oral
• Experienced in luxury travel and dealing with business and first class travellers an advantage, but willingness to learn and strive to master what is required is paramount
• Proven record of excellent sales skills and working towards targets/KPIs
• GDS experience

We Provide:
• Support and guidance from senior management
• Training in managing a sales team to achieve sales targets
• Training in luxury travel products
• A dynamic, technologically advanced company that embraces new challenges and is constantly aligned with the latest innovations

Why join First Class?
• Excellent salary and bonus package with unlimited earning capacity
• Be part of a dedicated, fun, caring and passionate workplace
• Educational trips and events in luxury destinations
• Excellent opportunities for career advancement

To be considered for this opportunity please forward your CV and cover letter stating briefly:

• Reasons why you are interested in this position
• Reasons why you should be hired for this position
• Your experience in retail travel (up to 50 words)
• Three of your highest achievements

We look forward to hearing from you!

apply-now

About us

FirstClass.com.au was established in 2003 and is now synonymous with Luxury Travel. We have grown to be Australia’s Independent National Award-Winning Premium Travel Agency that specializes in First and Business Class flights, Six Star Cruises, Luxury Holidays and Extraordinary Experiences.

We are growing our team and continue servicing Australia’s elite travellers exploring the world again. 
 

Perks and Benefits

  • Be part of a dedicated, fun, caring and passionate team
  • Opportunities for career advancement
  • Ongoing training and professional development
  • A dynamic, technologically advanced company that embraces new challenges 
  • Opportunities to explore the world in style
     

The role

We need a motivated, dynamic and responsible Office Assistant to help our travel consulting team. 


What you need

Required:

  • Dedication to work and desire to constantly improve yourself
  • Office Reception, Admin Experiences
  • Excellent written and verbal skills, confidence in dealing with all aspects of correspondence
  • Well-developed organisational and time management skills
  • High-quality work standard, ‘Excellence’ being your benchmark 
  • Excellent listening skills with attention to detail and accuracy
  • Ability to cope under pressure and a mature, calm constructive problem-solving style
  • Exceptional standards of integrity and confidentiality
  • Proficiency in Microsoft Office including Excel, Word, Outlook, and internet

Desirable:

  • Prior experience with travel industry
  • Experience in web admin, word press
  • Experience in Amadeus, Tramada, Myob
     

How to apply

To be considered for this amazing opportunity, please click the “APPLY" button now and attach your resume and cover letter detailing the following briefly in your cover letter:

  • Reasons why you are interested in this position
  • Reasons why we should hire you
  • Your experience in travel industry if any (up to 50 words)
  • Your highest achievements

We look forward to hearing from you!

apply-now

The Role
As part of FirstClass.com.au’s award winning sales team, the Cruise Specialist will provide our clients with first class service of their luxury travel needs.

Responsibilities
Organising amazing luxury cruise holidays for discerning clientele from first point of contact through to travel and beyond Maintain and manage the travel arrangements of returning clients with a focus on building an ongoing relationship

Skills and Experience
You are a results driven sales person with great customer service skills, passionate about cruising and familiar with a variety of luxury air and land products. Dedicated, flexible and willing to take initiative, you are a great team player who can easily communicate and interact with your customers and colleagues.
• 2 years experience in cruise sales, retail preferred
• Excellent English, both written and oral
• Solid organisational skills
• Strong attention to detail

To be considered for this opportunity please forward your CV and cover letter stating briefly:
Please forward your cover letter (outlining experience working in the retail travel environment and any experience working towards targets/KPIs) and resume now via the link below.

apply-now

FirstClass.com.au is establishing a new brand PointsAdvisor to help our clients using reward points for predominantly first and business class flights.

The Role
We are seeking a Award Travel Specialist to join a new brand of First Class Travel Team to assist our first and business class clients to book redemption flights with airlines or other luxury travel partners.

Benefits

  • Be part of a dedicated, fun, caring and passionate team in building a startup venture
  • Excellent salary and bonus package with unlimited earning capacity
  • Excellent opportunities for career advancement
  • Ongoing training and professional development opportunities
  • A dynamic, technologically advanced company that embraces new challenges and is constantly aligned with the latest innovations

    Skills and Experience
  • Experience with airline loyalty programs and redeeming flights, desirable
  • Strong numerical and analytical skills
  • Demonstrated experience in sales and working towards targets/KPIs
  • Exceptional written, verbal and interpersonal communication skills

    To be considered for this amazing opportunity to be part of the First Class Group, please forward your CV and cover letter stating:
  • Why you are interested in this role
  • Why we should hire you
  • your highest achievements
  • Your experience in retail travel or redemption flights if any (up to 50 words)
apply-now

The Company
FirstClass.com.au, is an online based retail travel agency that specialises in luxury travel. We have developed a large database of Australia’s elite travellers and continue to grow.

The Role
We need a motivated, dynamic and responsible EA to assist the Managing Director and her retail operations team, web development team and partnership with other travel agencies.

This is a hands-on position with changing priorities. It requires the ability to multi-task with excellent attention to detail and good listening skills. A can-do attitude and the ability to pick up tasks quickly would be an advantage.

Why Join FirstClass.com.au?
• Working with a motivated and high achieving team
• Flexible working hours, full time or part time
• Travel perks and rewards for great performers
• Lots of opportunities to explore the world in style
• Career development and advancement is an important part of our success and something we invest in!

Skills & Experience:
Required:
• 
Travel consulting experience in retail travel
• Excellent written and verbal skills, good analytical skills and sound judgment, confidence in dealing with all aspects of correspondence
• Proficiency in Microsoft Office including Excel, Word, Outlook, and internet
Desirable:
• 
Experience in Amadeus, Tramada, Myob
• Experience in marketing
• Experience in web admin, word press
• Experience in photoshop, video editing
• Experience in property management

About you:
• 
Dedication to work and desire to constantly improve yourself
• High quality work standard, ‘Excellence’ being your benchmark
• Well developed organisational and time management skills
• Excellent listening skills with attention to detail and accuracy
• Ability to cope under pressure with a mature, calm constructive problem-solving style
• Exceptional standards of integrity and confidentiality
• The flair of building excellent rapport with VIP clients, operational team, supplier and all walks of life

To be considered for this opportunity please forward your CV and cover letter stating briefly:
• Three reasons why you are interested in this position
• Three reasons why we should hire you
• Your experience in retail travel or web administration/WordPress experience if any (up to 50 words)
• Three of your highest achievements

apply-now

The Opportunity 

We’re seeking an experienced Video Editor and Content Creator to produce first class travel videos directed at first and business class travelers, to grow our Youtube travel channel, ideally a creative storyteller who has an eye for captivating visuals and an ear for timing and music tracks and who can pull it all together in a slick edit, on time and on budget.

Hours 
Part time with the view to extend to full-time for the right candidate

Your Role 

  • Contribute and generate clear ideas and concepts in response to briefs and ensure all deadlines and deliverables are met.
  • Post-production editing of raw footage, stock footage, and animations.
  • Manage sound-mixing, color-grading and exporting for file delivery.
  • Adapt video content to various platforms: Youtube, website, Facebook, Instagram

 Requirements –

  • Minimum one year experience in a similar role.
  • Time management skills and clear communication skills.

 Advantages –

  • Experience in web marketing, especially in building a successful youtube channel
  • Experience in videography, directing/producing videos, photoshoots.

Rewards –

  • Working for the iconic First Class Travel,  creating contents for bucket list travel experiences
  • A fast-paced environment that supports your talents and creativities
  • Blended role with exciting challenges and growth opportunities
  • Salary based on your experience, work style compatibility and efficiency, open to a flexible working arrangement
  • Opportunites to travel the world, in style!

 

How To Apply:

To seize this amazing opportunity, send your resume and a cover letter stating briefly:
– Three reasons why you are interested in this position
– Three reasons why we should hire you
– Portfolio of min. three projects demonstrating your video editing and content producing capabilities and your style

We look forward to hearing from you!

Kindly note only successful candidates will be contacted

apply-now

Job Description
This role is ideal for a recent school-leaver and the Apprentice Travel Consultant will provide support to our FirstClass.com.au’s award winning sales team, while training to become a fully qualified travel specialist.

Responsibilities

    • Being the first point of contact for all walk in and phone enquiries
    • Managing a busy phone board
    • Responsible for ordering stock
    • Sending out travel documentation
    • Assisting consultants with arranging travel requirements like car hire and travel insurance
    • General office maintenance
    • General filing duties


Qualifications

    • Recent school leaver with Year 10 School Certificate or higher education


Skills

    • Good communication skills
    • Embrace new challenges
    • Motivated and results driven
    • Dedicated, flexible and willing to take initiative

To be considered for this amazing opportunity to be part of the FirstClass group, please forward your CV, school result and cover letter stating briefly:
• Reasons why you are interested in this position
• Reasons why we should hire you
• Your travel highlights

We look forward to hearing from you.

apply-now

Job Description
We offer internship or work experience in Accounting, Travel Consulting, Web Content Management, Web Design, Web Marketing, Social Media Marketing. We could offer a position in a relevant field after completion with satisfactory performance.

You need to apply with a career hub at your university or intern agencies where paperwork is processed.

You Will

  • Get training in chosen field
  • Have open communication with the travel team and management
  • Work at a dynamic technologically advanced company which embraces new challenges and constant innovation
  • Learn from a group of motivated, result driven, fun loving high achievers
  • Have large scope for career advancement in various fields of your choice

We have an office in Darling Harbour and one in Parramatta. You may be required to participate in either of the locations. To be considered for this amazing opportunity, please forward your cover letter stating BRIEFLY

  • Which role you need work experience or completing internship in
  • Two reasons why you are interested in this position
  • Two reasons why we should offer this to you
  • Two of your highest achievements, together with your resume
apply-now