You Can Trust Us – We are under the management of FirstClass.com.au – an Australian owned and operated travel agency, who have been operating since 1999. We are a member of the International Air Transport Association (IATA) and the International Cruise Council Australasia. (ICCA). As a member of these organisations you can be sure that we will complete travel services to completion in a prompt and professional manner.
We Specialise in The Best Cruise Experiences – We select only the best cruiselines and cruiseships, who offer our clients the best cruise experiences. Our staff are trained to cater for exclusively discerning travellers and to provide the level of service that these customers expect and deserve.
We Are A One-Stop Shop For First Class Travel – We are a leading luxury travel agency in Australia, also offering first & business class air travel, luxury holidays and points redemption services
We Offer First Class Service – Excellence is our benchmark. Our dedicated and professional consultants are committed to offer you a complete first class experience, before, during and after your trip with a 24 hour emergency contact to make sure that you are never without our help.We value a customer-focused ethic, professional excellence, honesty and integrity in all of our practices.
We Provide Excellent Value – Our focus on only the few top end products allows us to negotiate fantastic offers with our suppliers. Our competitive pricing is enhanced by expert knowledge and first hand experience, and we are committed to recommending the best solution for your needs and budget.
Platinum Cruising Customer Testimonials
Outstanding as always. FirstClass.com.au are totally responsive and reliable at delivering a good result for us continually.
Ronald, Paris
Andriana was fabulous in finding a reasonably priced business class ticket for me at short notice and at what is obviously a high demand period. I am happily recommending her to my friends and family.
Ian, Sydney
Very happy with the professional service we received from Andriana, our agent. Would definitely book with FirstClass again.
Patrick, Melbourne
We always have good service from Andriana, she is efficient and courteous.
Martina, Sydney
Thank you SO much for your efforts, we are so appreciative of your work. The flight looks great, thanks again.
Sharon and Bob, Melbourne
I have been booking flights through First Class Travel for years , and now:-
I'm writing to compliment Thao Lai, who has been very helpful, very professional and great to deal with.
I look forward to dealing with him in the future.
Susan C
I am writing to tell you how impressed I have been with the service that I have received from your agent Mr Thao Lai.
I have been so impressed with his careful attention to detail, his willingness to help, his patience and his friendly manner at all times.
I purchased a ticket to Paris via Tokyo last year and because of illness and hospitalisation I had to reschedule.
When JAL withdrew flights due to Covid until the end of June this year we had to reschedule again.
Finally Mr Thao Lai assisted me greatly in reorganising my ticket most recently.
I have travelled very often overseas over many years but rarely found an agent as impressive as Mr Thao Lai.
You are very fortunate to have him as an employee.
I would recommend him to anyone who needs Travel advice and assistance.
Stephen F
I would like to compliment your staff, Thao Lai because he had a wonderful job for me. His knowledge and his customer service was excellent.
He deserves acknowledgement for his good work. I am very happy with FIRST CLASS TRAVEL and in future, I will always use your services and recommend it to my friends.
Katalina N.
We write this because we have received the most incredible, prompt & caring service from Jade. Given that you all have undoubtedly been through travel agent hell, he has just been so amazing! We will remain loyal customers to your company & refer all our friends to you! Once again, thank you so much!
Janie & Karen, Sydney
A big Thank You to Jade! I am currently in Sydney waiting on my Melbourne connection. British Airways First Class was excellent - perfect flights, great service and the overall experience was spot on. For the price I paid, it was a bargain! The highlight was spending time at Heathrow in the Concord room.. a big hit that was! So thanks again for your exceptional service Jade.
Rob
I wish to applaud the excellent service recently provided by Ms Belinda Schapitz. My travel arrangements were complicated by several factors, not the least of which was the paucity of suitable flights. Belinda was wonderful: always available, very helpful, calm, courteous, organised and effective. I greatly appreciate that she offered superior alternatives without prompting and took ownership of any issues that arose. She is a great advertisement for your company’s service ethic and a pleasure to deal with.
Alan. B
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