You Can Trust Us – We are under the management of FirstClass.com.au – an Australian owned and operated travel agency, who have been operating since 1999. We are a member of the International Air Transport Association (IATA) and the International Cruise Council Australasia. (ICCA). As a member of these organisations you can be sure that we will complete travel services to completion in a prompt and professional manner.
We Specialise in The Best Cruise Experiences – We select only the best cruiselines and cruiseships, who offer our clients the best cruise experiences. Our staff are trained to cater for exclusively discerning travellers and to provide the level of service that these customers expect and deserve.
We Are A One-Stop Shop For First Class Travel – We are a leading luxury travel agency in Australia, also offering first & business class air travel, luxury holidays and points redemption services
We Offer First Class Service – Excellence is our benchmark. Our dedicated and professional consultants are committed to offer you a complete first class experience, before, during and after your trip with a 24 hour emergency contact to make sure that you are never without our help.We value a customer-focused ethic, professional excellence, honesty and integrity in all of our practices.
We Provide Excellent Value – Our focus on only the few top end products allows us to negotiate fantastic offers with our suppliers. Our competitive pricing is enhanced by expert knowledge and first hand experience, and we are committed to recommending the best solution for your needs and budget.
Platinum Cruising Customer Testimonials
Donna Moore was outstanding in ensuring we had a trouble-free and amazing first-class round trip on JAL. I understand her herculean effort to address an issue with an incorrect surname on my booking before our return flight through Paris was a nearly impossible task. But she did it, and I was able to fly home without effort or stress.
We thoroughly enjoyed our first-class experience on JAL and highly recommend it. We were looked after so well on each leg, and their airport lounges were amazing.
Thank you Donna, FirstClass.com.au, you are amazing, and Tina, well done for having such an accomplished team manager.
Schelly G
Donna is First Class. Excellent service. Only thing to improve would be to clone Donna!
Barry K
Outstanding as always. FirstClass.com.au are totally responsive and reliable at delivering a good result for us continually.
Ronald P.
My experience with Jay Pingol has been 100% First Class from the first phone call to booking my flights with Jay. He was super fast, very efficient, professional and friendly throughout the whole process. He has even followed up since I booked with some extra helpful tips for my trip. I couldn't be happier and will definitely use Jay at First Class.com.au for any future flights I need booking. A great experience.
Helen K
Jay was amazing
Rang me the next day and listened to what i wanted and delivered
Made excellent recommendations and in 6 hours it was all organised to fly away two days later and he helped me avoid the Middle East as i couldnt afford to get stuck there
Great service. He will be getting my business in the future
David B
Our travel agent Robert, was always available to help, and was extremely efficient . Service was truly “first class” and we would have no hesitation in recommending them.
Hazel P
You are the most efficient and attentive travel agent we have used in 40 years of travel.
Ross H.
We found Sandro extremely helpful and knowledgeable even though it was such a busy time for him with the war in Iran going on. We were re-routing as we had booked an Etihad flight for June but did not want to take the risk.
Ann J
I wanted to have a luxury experience to celebrate my 70th birthday and Donna Moore was amazing. She is very knowledgeable and Responds quickly to questions asked. She managed to book me on a Ponant Kimberly Cruise and accommodation both ends. Sadly, I had to cancel due to a back injury and Donna was so lovely giving me all the necessary information for my Travel Insurance claim. Definitely a 5 Star experience.
Julianne E
His willingness to explore all possibilities without making me feel like a nuisance.
Henk S
Sandro Eshu from FirstClass Travel made our trip extremely easy and was responsive to our needs (and uncertainties in these uncertain times). He found a great Business Class fare to Europe which had the added bonus of a couple of free nights' of accommodation in Istanbul. We have used FirstClass Travel on a number of occasions over the years and cannot fault their efficiency and help. They will continue to be our "go to" place for future holidays. I can't recommend them highly enough.
Klari
Efficient , friendly , quick response , knows what she is doing.
Diana U
Very helpful & patient. Aly saved us so much time compared to if we had to do all the work.
Mark H
Have used First Class for several years and the recent experience with Rob M has been consistent with all previous engagements. The team at First Class are very professional, efficient, helpful and responsive. I have no hesitation in recommending First Class and in particular Rob M to my friends and colleagues.
Terry L
Previous
Next
