Firstclass Team

All of our travel specialists will strive to go that little bit extra, to exceed your expectations and provide you with a FirstClass Experience.



Tina Tong – Managing Director

Tina is the founder of FirstClass, has been managing retail travel since 2000. Tina is passionate about travel and has travelled extensively worldwide. Tina’s Motto: Life is not measured by the number of breaths we take, but by the number of moments that take our breaths away. This is reflected in the amazing products FirstClass offers and the team’s commitment to delivering an amazing experience! Tina is in charge of strategic direction, company performance, product/marketing team and web development team.

To contact Tina, email


Garry McLaughlin – Operations Manager

Garry moved to Australia from Scotland in 2009 and is loving every minute of it. He has had over 33 years’ experience of travel with 31 of those managing for both independent and multi-national companies helping lead every team to success. He has been Operations Manager of for over 11 years and has assisted it to grow into one of the leading luxury travel providers in Australia.

Garry has a passion for travel and cruising and has visited Denmark, Turkey, Spain, Balearic islands, Canary islands, Italy, Monaco, Malta, Cyprus, Croatia, Montenegro, Greece, Portugal, Andorra, Switzerland, Belgium, France, Ireland, Egypt, Tunisia, Morocco, Gibraltar, Toronto and Niagara, Las Vegas, Florida, Los Angeles, San Francisco, Mexico, Bahamas, Turks and Caicos, Puerto Rico, Cayman Isles, Martinique, Bahamas, St Kitts, Grenada, Cayman Isles, Cozumel and many more Caribbean islands while cruising. Since moving to Oz, he has been to Fiji, China, Hong Kong, Malaysia, Singapore, Myanmar, Thailand, Hawaii, New Zealand cruising and various Australian sights….with many more yet to see.

If Garry hasn’t been there, you can be fairly sure that he has sent some customers to the destination or he will be thrilled to find out about your chosen destination and ensure you have a memorable trip.

To contact Garry, email


Andriana Sardelis – Senior Travel Specialist

Andriana joined the FirstClass team in 2013 with over 17 years experience in the travel industry. She has travelled extensively around South Pacific, USA and South East Asia plus Greece, Cyprus, and the UK and will give great service no matter where you wish to travel.

To contact Andriana, email

Joshua Hunter – Travel Specialist

Josh has been involved in travel for the last 8 years across a variety of roles in the industry and has had the opportunity to spend time working in Australia and the UK to build his knowledge up on a variety of products.

He has travelled extensively across Asia and Europe and has also travelled through the United States and the South Pacific. He loves matching up the right fares for his customers and prides himself on his service.

To contact Joshua, email


Jessica Wright – Travel Apprentice

Jessica is our receptionist and is training to become a travel consultant. Jessica is passionate about travelling and experiencing what the world has to give.

Jessica has travelled to France, London, Fiji and will shortly be travelling around Japan. Jessica has also recently embarked on two cruises through the South Pacific being New Caledonia, Vanuatu & Fiji.

Jessica is willing to help her team at FirstClass and FirstClass customers in any way.

To contact Jessica, email


The Products Team

Allen is in charge of keeping our website up to date with the best deals in holidays, airfares and cruises so you can be ready to plan your next getaway. The team is focused on keeping and its affiliates in line with the latest innovations in tech and web marketing.


The IT Team

Ben and Andrew are in charge of our IT department. The IT team is in charge of managing in-house networks and work on designing, developing and updating our web and mobile sites.



The accounts team at is run by Cynthia, Ramesh & Haiyan (Anna) Hu. They have had extensive training in travel-specific accounts management and ensure that the FirstClass operation runs smoothly.